Sales Development Assistant Vacancy

Key Duties

  • Provide full administrative and clerical support where required
  • Keep good relationships via email or telephone with existing customers
  • Contact potential customers and build relations with them, developing new customers and drawing new orders
  • All telephone calls must be answered – no sales must be left unattended. These must be answered immediately and reported to the Sales Manager straight away
  • Investigate and try to resolve quickly any customer queries in a pleasant and friendly manner
  • Always work within your team, assisting other staff in your department and report any customer requirements or issues that need resolving to the Sales Manager
  • Maintain a file for each customer in which all relevant information is recorded
  • Carry out the required (e.g. stock, offers, account position) before ringing a customer
  • Follow up customer’s orders from receipt of order to dispatch through to delivery
  • Do not process customer orders if it will lead to the account being exceeded
  • Send Order Acknowledgment to customers
  • All invoices should be prepared prior to loading. Plan your loading well ahead and have all the paperwork ready for loading
  • Provide additional support for the Sales Manager and Director when needed and other duties as and when required


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